Terms of Service

    Last updated: 8/2/2025

    Agreement to Terms

    By accessing and using Creative Centre's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

    Services Description

    Creative Centre provides professional graphic design and signage services including:

    • Custom logo design and brand identity development
    • Business card and marketing material design
    • Signage design, production, and installation
    • Vinyl printing and custom graphic solutions
    • Flex board printing and large format displays
    • Complete brand package development

    Project Process and Timeline

    Design Process

    • Initial consultation and project briefing
    • Concept development and initial design presentation
    • Unlimited revisions until client approval
    • Final file delivery in requested formats

    Timelines

    • Logo design: 3-7 business days
    • Business cards: 2-5 business days
    • Signage projects: 5-14 business days (depending on complexity)
    • Rush orders available with additional fees

    Payment Terms

    • 50% deposit required before project commencement
    • Remaining balance due upon project completion
    • Payment methods: Bank transfer, UPI, or approved payment platforms
    • Late payment fees may apply for overdue accounts
    • All prices are in INR and exclude applicable taxes

    Intellectual Property

    Client Rights

    Upon full payment, clients receive unlimited usage rights for their commissioned designs. This includes commercial use, reproduction, and modification rights.

    Portfolio Usage

    Creative Centre reserves the right to showcase completed projects in our portfolio, marketing materials, and social media for promotional purposes.

    Revisions and Changes

    • Unlimited revisions included during the design phase
    • Major scope changes may incur additional charges
    • Changes requested after final approval may be subject to fees
    • All revision requests must be submitted in writing

    Cancellation Policy

    • Projects may be cancelled within 24 hours of initial deposit
    • Cancellations after work has commenced are subject to charges for completed work
    • Production orders (printing, signage) cannot be cancelled once manufacturing begins
    • Refunds processed within 5-10 business days

    Limitation of Liability

    Creative Centre's liability is limited to the total amount paid for services. We are not liable for indirect, incidental, or consequential damages. Our responsibility is limited to providing the agreed-upon design and production services.

    Quality Guarantee

    • 100% satisfaction guarantee on all design work
    • Production defects will be replaced at no charge before handover
    • Installation services include 30-day warranty
    • Color matching accuracy guaranteed within industry standards

    Governing Law

    These terms are governed by the laws of Maharashtra State. Any disputes will be resolved through binding arbitration in India County.

    Contact Information

    For questions about these Terms of Service, please contact us:

    Email: contactus@creativecentre.org

    Phone: +91 8286367802

    Address: Upper Chembur , Mumbai 400043